Privacy Policy
We respect your privacy and are committed to keeping your personal information safe. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you deal with us.
Information We Collect
- Your contact details (name, address, phone, email)
- Property details so we can provide accurate quotes
- Messages and communications with us (emails, calls, reviews, social media messages)
- Website information such as IP address, device type, and pages visited (via Google Analytics and Meta Pixel)
How We Collect It
- When you fill in a quote or contact form on our website
- When you contact us directly by phone, email, or social media
- Automatically through website tools like cookies, Google Analytics, and Meta (Facebook) Pixel
Why We Collect It
- To provide quotes and carry out our services (required to deliver our work)
- To communicate with you about bookings, changes, or any issues (legitimate interest)
- To improve our services, website, and marketing effectiveness (legitimate interest)
- To send optional updates, promotions, or retargeted ads if you've consented — you can opt out anytime
How We Use & Share Your Information
- Internally, for scheduling jobs, preparing invoices, and improving our services
- With trusted service providers such as Google Analytics and Meta Pixel, who process data on our behalf under strict confidentiality agreements
- We never sell your information to anyone
Your Privacy Choices
- You can ask what information we hold about you
- You can request corrections or ask us to remove your information where legally possible
- You can opt out of marketing communications at any time
Contact Us
If you have any questions or concerns about your privacy, please get in touch with our team: